Privacy Policy / 隱私政策
1. Introduction / 簡介
Welcome to AnimalHospital.com.hk. We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and protect your information when you visit our website or use our services.
歡迎瀏覽 AnimalHospital.com.hk。我們重視您的隱私，並致力於保護您的個人數據。本政策概述了當您訪問我們的網站或使用我們的服務時，我們如何收集、使用、儲存和保護您的資訊。
2. Information We Collect / 我們收集的資訊
We collect information to provide better shopping services to all our users:
我們收集資訊以向所有用戶提供更好的購物服務：
- Personal Information: Name, email address, phone number, and shipping/billing address provided during checkout or account registration.
- Payment Information: Processed securely via third-party payment gateways; we do not store full credit card details.
- Google User Data: If you choose to sign in via Google, we access your basic profile information (e.g., name, email, profile picture) as permitted by Google’s API services.
- 個人資訊： 在結帳或註冊帳戶時提供的姓名、電子郵件地址、電話號碼及送貨/帳單地址。
- 支付資訊： 透過第三方支付網關安全處理；我們不會儲存完整的信用卡詳情。
- Google 用戶數據： 若您選擇透過 Google 登錄，我們將根據 Google API 服務的許可，存取您的基本個人資料（如姓名、電郵、頭像）。
3. Data Usage & Purpose / 數據用途與目的
We use the collected data strictly for the following purposes:
我們將收集的數據嚴格用於以下目的：
- Order Fulfillment: To process transactions, manage deliveries, and provide customer support.
- Account Management: To verify your identity (including via Google Sign-In) and maintain your shopping history.
- Communication: To send order updates, security alerts, and (with your consent) promotional offers.
- 訂單履行： 處理交易、管理送貨及提供客戶支援。
- 帳戶管理： 驗證您的身份（包括透過 Google 登錄）並記錄您的購物歷史。
- 溝通聯繫： 發送訂單更新、安全提醒及（經您同意後）促銷優惠。
4. Data Sharing & Third Parties / 數據共享與第三方
We do not sell your personal data. We only share information with third parties in the following cases:
我們不會出售您的個人數據。我們僅在以下情況下與第三方共享資訊：
- Service Providers: Logistics partners (for delivery) and payment processors.
- Google API Services: Google user data is used solely for authentication and is not shared with any other third-party "data brokers" or advertisers.
- Legal Requirements: If required by law or to protect our legal rights.
- 服務供應商： 物流夥伴（用於送貨）及支付處理商。
- Google API 服務： Google 用戶數據僅用於身份驗證，不會與任何其他第三方「數據經紀人」或廣告商共享。
- 法律要求： 若法律要求或為了保護我們的合法權利。
5. Data Storage & Protection / 數據儲存與保護
We implement industry-standard security measures (including SSL encryption) to protect your data against unauthorized access, alteration, or disclosure. Your data is stored on secure servers and access is restricted to authorized personnel only.
我們實施行業標準的安全措施（包括 SSL 加密），以防止您的數據被未經授權地存取、竄改或洩露。您的數據儲存在安全伺服器上，僅限獲授權人員存取。
6. Data Retention & Deletion / 數據保留與刪除
We retain your personal and Google user data only for as long as necessary to provide our services.
我們僅在提供服務所需的期限內保留您的個人及 Google 用戶數據。
- Your Rights: You have the right to access, correct, or request the deletion of your data.
- Deletion Process: You may request data deletion by contacting us. Upon request, we will delete your account and all associated data (including Google data) within 30 days.
- 您的權利： 您有權存取、更正或要求刪除您的數據。
- 刪除流程： 您可透過Email與我們聯絡要求刪除數據。收到請求後，我們將在 30 天內刪除您的帳戶及所有相關數據（包括 Google 數據）。
7. Contact Us / 聯絡我們
For any questions regarding this Privacy Policy, please contact us at us.
如對本隱私權政策有任何疑問，請聯絡我們。